Warnings

See a doctor before using VR Services if you:

  • Are pregnant
  • Are elderly
  • Have a binocular vision abnormality
  • Have a psychiatric disorder
  • Have a heart condition
  • Have a serious medical condition
  • Have seizures or an epileptic condition

Interference with medical devices

  • VR Services components could interfere with cardiac pacemakers, hearing aids and defibrillators
  • Do not use VR Services if you have a pacemaker or other implanted medical device
  • Maintain a safe distance between VR Services components and your medical devices
  • Stop using VR Services if you observe interference with your medical device

Seizures

  • Some people have severe dizziness, seizures, twitching or blackouts triggered by light flashes or patterns
  • This may occur while you are using VR Services, even if you have never had a seizure or blackout before, or have no history of seizures or epilepsy
  • Discontinue use if you experience any of these symptoms and see a doctor

Children 13+

  • Parents or legal guardians must:
    • Make sure children age 13 and older use VR Services in accordance with these warnings
    • Monitor children who use or have used VR Services for any of the symptoms described
    • Limit the time children spend using VR Services and ensure they take breaks during use
    • Monitor children closely during and after use of VR Services for any decrease in: hand-eye coordination, balance or multi-tasking ability

Choking

  • Keep VR Services components, which contain small parts, away from children age 3 and under
  • If a battery is swallowed, it can lead to death

Symptoms

Immediately discontinue using VR Services if any of the following symptoms are experienced:

  • Seizures
  • Loss of awareness
  • Eye strain
  • Eye or muscle twitching
  • Involuntary movements
  • Altered, blurred, or double vision
  • Dizziness
  • Disorientation
  • Impaired balance
  • Impaired hand-eye coordination
  • Panic or anxiety attack
  • Excessive sweating
  • Increased salivation
  • Nausea
  • Light-headedness
  • Pain in the head or eyes
  • Drowsiness
  • Fatigue
  • Motion sickness

Post-use symptoms

  • Symptoms can persist and become more apparent hours after using VR Services
  • Post-use symptoms can include excessive drowsiness and decreased ability to multi-task
  • Post-use symptoms increase the risk of injury while engaging in real world activities
  • Do not drive, operate machinery, or engage in physically demanding activities that require unimpaired balance and hand-eye until you have fully recovered
  • Do not use VR Services until all symptoms have completely subsided for several hours

Collision

  • VR Services produce an immersive experience that blocks view of your surroundings
  • Don’t sit or stand on virtual objects or use them for support in the real world
  • Serious injuries can occur from tripping, striking walls, furniture or other objects
  • You may be unaware if people enter your play area while using VR Services

Volume

  • Protect your hearing and ears when using VR Services
  • Excessive exposure to loud sounds can cause hearing damage

Skin irritation

  • Stop using VR Services if you notice swelling, itchiness, skin irritation or other reactions

Repetitive stress injury

  • Stop using VR Services and rest for several hours if:
    • Any part of your body becomes tired or sore
    • You feel symptoms such as tingling, numbness, burning or stiffness

Content

  • Frightening, violent or stressful content can cause your body to react as if it were real
  • Use suitable content if you experience discomfort or physical symptoms in these situations
  • You may be more prone to symptoms based upon the content being used

Medical Assistance

Contact a doctor if any symptoms present or persist as a result of using VR Services